Knowledge and skills requirements

• Support sales team on prospect conference calls, WebEx and onsite visits by providing product demonstrations expertly responding to technical questions, and explaining features in the context of solving customer’s business problems.
• Lead technical response to RFPs and RFIs by writing clear responses to commonly asked questions and gathering answers from other internal Trusteer technical experts.
• Possess demonstrable skills in customer-centric selling and a proven track record using it to help drive revenue.
• Participate as a technical resource at any/all customer meetings, seminars and events.
• Ability to work independently with little guidance and as a vital member of a sales team, providing any/all technical product expertise in building the appropriate solution for the prospect
• Work with the sales team to develop and execute key account development plans.
• Support partner team by participating in technical calls and meetings with prospective partners evaluating Trusteer solutions.
• Ensure successful on-site or over the phone product evaluations.
• Plan, manage and execute customer product pilots. Hands-On troubleshooting and installation of product is required.
• Strong background in overall IP Stack (L3 through L7 as well as Operating System fundamentals)
• 4+ years of experience as a pre-sale engineer facing customers; Experience working with Enterprise Security solutions, policies and practices. Endpoint security experience in essential.
• Solid understanding of web applications, web protocols, proxies, security and Internet environments.
• Advanced knowledge of web threats and cybercrime.
• Excellent time management, multi-tasking, prioritization skills and ability to manage multiple concurrent projects.
• Excellent written, oral communication and strong interpersonal, organizational and presentation skills.